Contact

Have a question about a product, need help tracking an order, or need assistance with a return? We're here to help! Reach out to our customer support team through any of the following channels:

Get in Touch

  • Email: kaptansingh1723@gmail.com

    (We respond to all email inquiries within 24 business hours)

  • Phone: +61 435 916 344

  • Store Address: 695 Ballarat Road, Batesford Victoria 3213, Australia

  • Website: bilirion.shop

Operating Hours

Our customer support team is available during the following hours:

  • Monday – Friday: 9:00 AM – 5:00 PM AEST

  • Saturday – Sunday: Closed (Inquiries sent over the weekend will be processed on Monday)

Quick Links

Before reaching out, you might find an instant answer on our dedicated policy pages:

  • Shipping: Standard delivery across Australia takes 3–5 business days, and shipping is always 100% FREE.

  • Returns: We offer a 30-day free return policy with no restocking fees.